Privacy
Website Privacy Notice
This notice covers the public website at escrownote.com. The EscrowNote application has additional privacy terms and notices that apply to accounts, identity verification, compliance checks, and transactions.
1. Who we are
Trust Value Ltd. provides the EscrowNote website and platform. For questions about this notice or our privacy practices, use our protected contact form and identify the enquiry as privacy-related.
2. Information collected through this website
The public website does not provide account registration. Through the protected contact form and ordinary website operation, we may receive:
- information you choose to submit through the contact form, including your name, business email address, company, and message;
- standard technical records produced when a website is requested, such as IP address, request time, requested page, browser or device information, referring page, and security or error events; and
- limited information processed by service providers needed to deliver website content, including hosting, domain, security, CAPTCHA verification, email delivery, and font-delivery providers.
3. How we use information
We use information to respond to enquiries, operate and secure the website, diagnose problems, prevent abuse, maintain business records, comply with legal obligations, and evaluate legitimate interest in our services.
4. Cookies and similar technologies
The public website does not intentionally use advertising or behavioural-tracking cookies. We use Cloudflare Web Analytics to understand aggregate website traffic and performance without using cookies or collecting personal data for advertising. The contact form uses Cloudflare Turnstile to distinguish legitimate visitors from automated abuse; Turnstile may process technical request and device information for that security purpose.
5. Service providers and international processing
We may use service providers for hosting, infrastructure, email, security, and website content delivery. Information processed by those providers may be stored or accessed in jurisdictions outside your province or country and may be subject to lawful access by authorities there. We limit provider access to what is reasonably necessary for the relevant service.
6. Retention
We retain information only for as long as reasonably necessary for the purposes described above, including security, legal, regulatory, dispute-resolution, and recordkeeping requirements. Retention periods vary according to the type and sensitivity of the information.
7. Safeguards
We use administrative, technical, and organizational measures designed to protect information against unauthorized access, use, alteration, disclosure, or loss. No internet transmission or storage system can be guaranteed completely secure.
8. Your choices and rights
Depending on the law that applies, you may request access to or correction of personal information, withdraw consent where processing is based on consent, or raise a concern about our handling of information. We may need to verify your identity before responding, and legal exceptions may apply.
9. Email communications
When you contact us, we may reply to your enquiry and send related service or business communications. We will manage commercial electronic messages in accordance with applicable requirements, including available unsubscribe mechanisms where required.
10. External links
Links to the EscrowNote application and third-party websites are governed by their own privacy notices. We encourage you to review those notices before providing information.
11. Updates
We may revise this notice when our website, service providers, or legal obligations change. The effective date above identifies the latest published version.
12. Contact
Privacy questions, rights requests, and general enquiries may be sent through our protected contact form. Identify privacy-related requests clearly in the message.